Cellar Door Hospitality Pvt. Ltd. believes in helping its customers as far as possible. We are in the business of providing restaurant reservations which incurs a Convenience Fee. Under this policy:
• The Convenience Fee is non-refundable for Confirmed, Waitlisted or even Cancelled reservations. The only exceptions are if you have been charged but due to a website or payment gateway error your reservation is not recorded with us; or the restaurant does not honour your reservation. In either case, please email us for assistance.