CANCELLATION AND REFUND

Cellar Door Hospitality Pvt. Ltd. believes in helping its customers as far as possible. We are in the business of providing restaurant reservations which incurs a Convenience Fee. Under this policy:
 
•    The Convenience Fee is non-refundable for Confirmed, Waitlisted or even Cancelled reservations. The only exceptions are if you have been charged but due to a website or payment gateway error your reservation is not recorded with us; or the restaurant does not honour your reservation. In either case, please email us for assistance.
 
For all communication, please email us on [email protected]

 

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