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Reservation Technicals

Posted on February 1, 2022

Here's an FAQ for the most common emails we have received for technical issues:

1) Changing the number of people on your table -

While the system does not allow you to change the number of people on your table, don't worry about it if your party size is still 2, 3 or 4. A table for 5 is often possible, but based on the restaurant in question. Either way, make the request when we call to confirm your reservation - it is a simple change.

2) Log in issues after registering -

Registering is not complete without verifying your email address - your account is still inactive until you do that. This is because leaving this activation step out will leave us vulnerable to bots of the malicious kind.  Please check your junk/spam folder for an activation email if you don't see it in your inbox. Click on that link to activate your account. And if you click on the link, it goes to the website but forgets to display the activation message (It's a bit HAL some days), then try logging in anyway - it might just be active.

3) 'the website doesn't work' or 'it doesn't display anything' or 'it asks me to install a Chrome plug-in'

This, quite likely means you're using a fairly old browser. Especially an old (pre-version 7) Internet Explorer. Or your javascript is disabled. We wanted to have  a simple visual representation with real-time data about reservation statuses for all restaurants for all seatings. This, we feel, is more important than preserving compatibility for old browsers.

Most importantly - if you have problems making a reservation, please email info@restaurantweekindia.com. Don't hassle restaurants please - the point of the website was to reduce their burden.

Thanks!

Mangal

Comments (2) Trackbacks (0)
  1. “We wanted to have a simple visual representation with real-time data about reservation statuses for all restaurants for all seatings. This, we feel, is more important than preserving compatibility for old browsers.” - Cheers to that! promote the better web.

  2. The visual representation is good, but one should be able to see it as well. The Google Chrome plug in, should at least have that tab to close it. The visual represntation has no meaning if one is not being able to make a booking. I have IE 8, still that Chrome page appears


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